experience

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March 2021-Present

Business Analyst/Tableau Analyst

EXPERIAN

Developed Tableau stories and dashboards to visualize Key Performance Indicators for the finance, clients and senior management. This has helped drive operations, strategic decisions & vendor contracts, saving ~60hrs per month in manual metric and reporting work. Worked closely with the automation team, providing guidance on process improvements, productization practices, thereby maximizing business value and enhancing customer experience.

June 2020-November 2020

Business Analyst/Product Analyst

UST

Conducted market analysis and competitor analysis to effectively identify customer needs on a developing B2B product using Tableau and MS Excel.Designed and produced user stories and conducted storyboarding to pitch the product analysis and feature insights to the leadership board. Research and Development on metrics relative to different businesses.

May 2016-August 2019

Quality Systems Analyst

INFOSYS LTD.

Provided services and led a team working for one of the top Fortune 5 companies , which dealt with an End-to End UI/UX automation and performance testing procedure. Analysed test and user data to bring out relevant testing requirements contributing to an increase in department revenue by 15%. Designed dashboard and reports for efficient client reports.

June 2015-August 2015

Marketing Analyst

TRENDII

Responsible for product attraction pertaining to a certain demographic. Analysis of the type of customers who have used the product to understand and predict the requirements and purchasing characteristics of potential customers. Laid out an analytical description of crowd insights for different projects. Provided audio and visual aids to commercialise the product on various social media platforms.

June 2014-August 2014

Software Developer Internship

OSPYN TECHNOLOGIES

Developed a Web Application, which allows a university to strategically manage their students' academic information via private portal having front-end as HTML/CSS and MySQL as the back end.